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22.03.2015

Hard rock hotel military discount

Author: admin
Hard rock hotel military discount Last week I got an email from Sonja Schatzle who runs Pender Lea Alpine Guest Accommodation in the Snowy Mountains of New South Wales. Probably most people, and I livermore hard rock hotel military discount cheap hotel am just the ignorant one.
Sonja had a question about whether there were any hard rock hotel military discount posts in the archives about creating a Welcome Book.
I really thought I had one but searching yielded nothing so here we are.a brand shiny new guide to creating a Welcome Book.
What a Welcome Book is and what its not I t is exactly what it says A WELCOME book an attractively laid out, easy to read, structured and friendly manual that makes your guests stay as comfortable as possible It should scream Welcome as it says: We appreciate youve spent a lot of vacation money on your time in our place hard rock hotel military discount We understand how important it is for you to feel at home and comfortable Your hard rock hotel military discount enjoyment of our home is our 1 priority hard rock hotel military discount We love this business and it shows What it is not is An indecipherable, dog-eared, coffee-stained, hard rock hotel military discount scrap of lined paper A list of rules and thou shalt-not instructions An out of date collection of old leaflets and brochures Weve hard rock hotel military discount hard rock hotel military discount all said it.
When yet another telephone call breaks up a lazy Sunday afternoon, or even as we experienced once, the call at 11pm hard rock hotel military discount because the guests could not get the microwave to work, we get frustrated because all the information is in there, and for some reason no-one ever bothers to pick it up hard rock hotel military discount hard rock hotel military discount and read it.
Just recently we biltmore hotel discount had a call from a guest asking about how to hard rock hotel military discount turn the jets on in the hot tub.
Phil (discount hotel india my husband), ever so patiently, explained the process, and when the guest said well Ill call you back if we have any more issues, cheap hotel boulogne he said, Its all in the Welcome Book.
The book that says Welcome to Osprey Cottage hard rock hotel military discount hard rock hotel military discount on the front Oh that book. My wife put it away in a drawer when we arrived I dont think anyone has looked at it since We are not isolated in hard rock hotel military discount this experience. I know this because we manage 220 properties each of which has a Welcome Book and we still get calls asking what to do with garbage, where the nearest boat launch is, and how to turn on the BBQ (yes, we get that one too). First of all we have to create something really attractive that someone might just pick up and read.
Secondly, we need to think of alternative ways of passing on important information.
Appearance hard rock hotel military discount The best Welcome Books Ive seen could grace cheap hotel rates in anaheim a coffee hard rock hotel military discount table in a smart hotel.
They are attractively presented with a graphic on camden cheap hotel the front depicting the property cheap catalina island hotel and with the name of the book clearly displayed.
One of the best ways to do this is by creating a beautiful hard rock hotel military discount hard back glossy book with your properties information.
This can easily be done online with services such as Blurb. Once curiousity has cheap hotel at stansted airport got your guest past the cover of the book. you have to get their attention, so create a Quick Guide sheet this should be a one-sided single page hard rock hotel military discount that has the stuff they absolutely need to know. The easiest way to decide what should go on there is to imagine there are hard rock hotel military discount no guidelines at all. What would they not hard rock hotel military discount do, or know, that is important to their comfort Summarise your most important information on the first page this should include contact numbers, power outage information, key management and anything your guests may need to know in an emergency.
You hard rock hotel military discount might also want to laminate this page hard rock hotel military discount and post it on the inside of a well-used cupboard or, if its attractively presented, on the fridge.
These are a few of the hotel discounts for military things that could go on moab cheap hard rock hotel military discount hotel the sheet you may have others that are specific to your property or area.
Wifi password Garbage collection Location of passes beachpark pass etc Checkout time Contact numbers The only instruction I would put on here is that guests do not alter the thermostat on the hard rock hotel military discount fridge as they load up all their food.
Whats Inside Index and tabs the information in your property guide should be easy to locate a random list of rules, dos and donts, and operation instructions are less likely to hard rock hotel military discount hard rock hotel military discount be read than a well structured format that makes it easy to find how to make hard rock hotel military discount the DVD work, or understand the rumbling noise from the basement each time the toilet flushes.


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